Refused to look into a report of their…
Refused to look into a report of their guests using neighbouring properties to dispose of drugs and alcohol containers. I explained I didn't want to provide an email for safety reasons as it has my name and my decision to do this was due to hearing of previous experiences where they disclosed details to the host which caused issues. We now have to pay for decontamination and removal, while AirBnB do nothing and couldn't guarentee the risk of personal safety would result in a worthwhile resolution.