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Melissa Mamone

United States

1 Reviews
1 Reads
0 Useful

1 review

Theorthowalk

Buyer BEWARE!!!!

Buyer BEWARE!!!!! The company is Asia based; 4+ weeks for shipment to arrive in the USA. Shoes appeared to be nice quality; however, sizing runs small... by about US 1/2 size too small and narrow. I emailed company requesting exchange or refund. After sending 2nd eMail (2 weeks after original), I was requested to provide photos of the shipping label, photos of the shoes inside, outside and bottom to prove not used. I sent 6 photos (2 pairs of shoes). Next day I received an eMail from Oliver (customer service rep) informing me that they manufacture a quality product and sizing is correct. Insinuating that I must have ordered the wrong size. The solution offered by customer service was for me to find someone to gift the shoes. Needless to say, I am very dissatisfied with the service and insulted...

2025-11-10