DO NOT SHOP UOOZEE!
DO NOT SHOP UOOZEE!! If I could rate this company lower than 1 I would. I placed an order with enthusiasm thinking I had finally found my “go to” for the look @ a decent price; BOY WAS I WRONG!! The description of the item as far as the material was wrong and the sizing according to their size chart was ABSOLUTELY WRONG!! I reached out per their return policy only to find out their customer service was just as bad as their product. THEY DO NOT GLADLY ACCEPT RETURNS INSTEAD THEY GIVE YOU THE RUN AROUND & BACK & FORTH IN ATTEMPTS TO OFFER YOU A REFUND SoOo MUCH LOWER & REQUEST YOU KEEP THE ITEMS!! WAIT, WHAT?? YES!! MY RETURN WAS BECAUSE OF THE QUALITY OF THE ITEMS & THE SIZING IS IRREGULAR!! MY RESPONSE TO DECLINE THE OFFER & INSISTED ON DOING THE RETURN ONLY TO BE OFFERED AN INCREASE OF A REFUND (NO WHERE NEAR WHAT I PAID) & TO STILL KEEP THE MERCHANDISE.., WAIT WHAT??!! I SENT ANOTHER EMAIL OUTLINING THE TERMS OF THEIR RETURN POLICY & MY CONTINUED REQUEST TO RETURN FOR A FULL REFUND…I WAS OFFERED ANOTHER, BUT HIGHER AMOUNT OF A REFUND (NO WHERE NEAR WHAT I PAID) & TO STILL KEEP MY MERCHANDISE… WAIT, WHAT?? SO I SENT ANOTHER EMAIL OF MY CONTINUED REQUEST BUT TO ALSO ESCALATE MY CONCERNS ALING WITH MY REQUEST TO A PERSON OR DEPARTMENT FIR RESOLUTION. AFTER SENDING MY LAST EMAIL, I NOTIFIED MY CREDIT CARD COMPANY TO FILE A CLAIM AGAINST THE PURCHASE & FORWARDED ALL EMAIL CORRESPONDENCES. MY CREDIT CARD COMPANY IMMEDIATELY CREDITED MY ACCOUNT. MY HOPE IS THEY WILL GO AFTER UOOZEE FOR REPAYMENT. Upon submitting this review, I am still waiting on an email response from “Amber” representative I have been emailing back & forth. AT THIS POINT IT’S THE PRINCIPAL & THE INTEGRITY. I WILL NEVER PLACE ANOTHER ORDER FROM THIS COMPANY OR ANY SIMILAR. MY ADVICE & WARNING: PLEASE DO NOT PLACE AN ORDER TO UOOZEE, EVER!!!