worst experience ever
worst experience ever. I ordered a 300$ package for my brother's birthday and all seemed fine. after a few days when I didn't get a shipping email I went in the store only to find out my entire order has been canceled and no one even sent me an email. I tried ordering again and even changed shipping address and card (we use both often for online shopping) and again it was confirmed but after around 5 days it was canceled and I didn't even get an email. I had to go quickly and order from another brand as to not miss his birthday. their costumer service is very robotic and unhelpful even when they say it is a human. very frustrating and possibly one of my worst ever online shopping experiences.