I had a issue with my Elite 30v a few…
I had a issue with my Elite 30v a few months after purchase and after some emails and a video they had me send back the unit (save your original packaging) at their cast and immediately sent me a new replacement. The whole process took about three weeks. And my Elite 100v works and operates as claimed. I have had both for over a year now. The 30 is used daily. Thumbs up.