Title: Misleading Job Guarantee — Left With $14k in Debt and No Job
I’m writing this review to warn others about my experience with Springboard’s UI/UX Design Bootcamp. I enrolled in October 2022 after being told — both on their website and by their representatives — that the program came with a Money-Back Job Guarantee, and that many students are hired even before graduating. This was one of the only reasons I committed to the program and took out a $14,000 loan through Climb. I completed the program in May 2024, applied to jobs for months, followed the career support steps, and still never got a single interview. Then, in October 2025, Springboard suddenly told me the guarantee “doesn’t apply” to my program because I was in a “non-job-guarantee track.” This was NEVER mentioned to me during enrollment or anytime during my program. Their manager, Maria T., acknowledged this only after I requested the refund. Instead of honoring their guarantee, they sent me a long list of free online design resources and told me they can't help further. I am now stuck with a $14,000 loan for a program that did not help me get a job and did not honor what they advertised. Because of this financial burden and lack of support, I’ve had to switch careers entirely. I feel misled, dismissed, and financially harmed. Please be cautious before enrolling. Ask for everything in writing. Their “guarantee” is not what it appears to be.