Impossible to get a refund on a cancellation
I placed an order for christmas ornaments on 11/14/25. When I received my order confirmation it was clear this was coming from China and I would have difficulty with any returns so I immediately cancelled my order and requested a refund. It has now been five days and I have had 5 or 6 email exchanges with them. They are still trying to convince me to process my order and it will be shipped timely. Another email was to give me another 15% off. They will not process my refund which their policy states they will for any cancelled orders. DO NOT ORDER FROM THEM>