A deeply frustrating and unacceptable…
A deeply frustrating and unacceptable experience. I ordered an item that never reached me after weeks of delays, unclear instructions, and poor communication. The handling of the order was chaotic from the beginning. When the package was eventually returned to the sender, the company refused to issue a proper refund and instead tried to offer store credit—which is completely inappropriate for a product I never received. This shows a worrying lack of accountability and respect for customers. I would strongly advise others to think very carefully before purchasing from this business.