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Huimin Ong

Singapore

1 Reviews
3 Reads
1 Useful

1 review

M1 Limited

M1 refuses to let customers port out mobile number

I am trying to port out my mobile number from M1 to Zero1. Zero1 contacted me saying that M1 did not approve the port out in time, thus my porting process failed. i see many complained about M1 refusing to let users port out. Damn shameless! If M1's service is good, why would the customers want to port out? And IMDA has guideline that it is mandatory for service provider to process port out for customers when request is sent to them. When I contacted M1 via live chat, the agent claimed that they did not receive any request for my number to be ported out. Ya right! In this case, who do you think is lying, the losing service provider or the new service provider? I can do without this number. So, M1, even with this trick of yours, I am leaving you for good!

2025-11-20Helpful 1