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Єлизавета Демченко

Ukraine

1 Reviews
3 Reads
0 Useful

1 review

Xreal

I could leave a better review here

I could leave a better review here. Overall, I was satisfied with everything. Fast delivery, very user-friendly website interface. Excellent product. Friendly website support. But I am a little concerned about returns. I placed an order and due to family problems I had to return it. In general, the return process itself is not difficult: you select the item to be returned and wait for the return to be approved. I did all that. And after 1-2 days I received a return label. After I received a message from the store that they had received the order back, I wrote to them. And now they are conducting some kind of investigation with the courier service and are not refunding my money. So I was left without my order and without my money. Be careful.

2025-12-01