Big Improvements in Customer Service
I purchased the Roberto Headboard from the store in Baton Rouge, LA, but it didn't have the side rails. I tried to contact customer service, but they were nonexistent. I later found out that Z Gallerie went into bankruptcy. Months later, I found out another company purchased Z Gallerie, and I reached out to their customer service department. Eren C. was extremely helpful, she followed up many times and ordered the side rails for me. I am so excited to finally get the complete bed together. The new company that took over Z Gallerie has a top-notch customer service department.