NOT what it says on tjeir advertisement
I ordered a car boot organiser from these people which showed a low profile box with twin lock catches. What I received was a squarish, collapsible box with no catches but a velcro strip. I sent an email containing screenshots of their advertising and what I received and asking for a refund as this was not what I expected. Their reply was 'this is ehat you ordered'. I have replied that this is NOT what I ordered but I doubt I will hear from them again. This is fraudulent misrepresentation and they should be banned from advertising on UK platforms.