Worth Checking Out
Ordering through the website was pretty easy, although the editing process got a little tedious at times. Quick and easy payment processing, and even when I had an issue with the cart switching from express to standard shipping, I was able to contact staff within 24 hours and pay the difference to get express. The wait time was quite long, as I ordered during the hottest time of the year - so it was understandable. I was able to request them to split my order in two (for faster shipping instead of waiting for the whole batch to send out together) which I really appreciated! Now onto the product… I hate to say it, but the quality is.. fine. The clear stickers had a very transparent white layer for the opaque part of the design, and the standard charms were of standard quality. The button print & quality were lovely, but the INDIVIDUAL PACKAGING IS AWFUL !! I ordered around 600-650 buttons and I had to cut open every. single. bubble mailer. to retrieve the button - only for it to also be packaged in a cello bag!! I was extremely irritated with that process lol Overall, the quality of what i purchased was fine - and i am willing to try their other product again. Are they my first choice? No. But that’s only because I’m very happy with who I have as my main manus. But is Wooacry a company I might use in a pinch as an all-in-one place to shop during convention mayhem? For sure! It’s worth a try for both the beginner & experienced artist like myself, but just know that you pretty much act as your own “middle man” and “quality checker” with the mock-ups and proofs. There isn’t a confirmation email that you receive before production. Also, if you don’t have a discord or use it often, it kinda blows waiting on your hands for an email back (the team who handles discord help tickets & email is the same !! So please don’t double-text!) and not be able to quick search chat in case someone else has a similar issue to yours. Also - the staff is lovely and quick with responses and concerns, which is a super important to me!! Anyways, overall worth a shot trying out Wooacry.
