Faulty Mop
I bought a mop for $99.95 early August which took 6 weeks to arrive. Once I discovered there were no instructions on how to set it up I was unhappy with the product. I contacted Joybos and they offered me a $20 discount so I thought I’d try the mop out. I only use it ever 2-3 weeks, about 6 times since late September but today the Velcro strips on the bottom of the mop have partially come away. So now, I can’t squeeze the water off the mop pads because the Velcro strips aren’t sitting flat. Basically I can’t use the mop because I can’t squeeze the water off. I’ve emailed Joybos asking for a refund of my faulty product, once I hear back from them I’ll update my review. Regards Robert Update: emailed Joybos, agreed to a replacement mop, so I’m happy with this result. I never really wanted a refund, I just want a mop. Cheers Robert