Excellent Customer Service!
My husband, son and I were traveling back to Oregon from Southern California, with two dogs. We stopped for a bite to eat after driving for about 7 hours, and decided to make it to Chico for the night. I started looking on Bring Fido and found a place that looked suitable. Since it was for the night-of, I pushed the button to call. I thought I was calling the hotel directly, but an agent for Fido answered. Unfortunately, I can't recall her name. She was very pleasant and contacted the hotel to confirm availability and processed the reservation for me while I was on the phone. It was VERY refreshing to speak with someone who was cheerful, helpful and seemed like she truly enjoyed her job, unlike other third party sites who seem like you are interrupting them when you call for assistance. I will definitely use Bring Fido again!