I purchased furniture from Valyou…
I purchased furniture from Valyou Furniture for three different properties with total orders exceeding $25000. The purchases included over ten bed frames, sofas, dining tables and additional home accessories. The website looks great the designs are nice and prices are always presented as discounted. However the actual quality of the products is average at best and in some cases below average. Within less than two years two Charm beds completely collapsed to the floor. One dining table broke. The sofas while still looking fine visually lost all structural support and now sink badly. I recently contacted the company for help because several beds literally broke. To my surprise Valyou Furniture refused to help stating that their warranty is only one year and my purchase was just two months outside the warranty period so they would not offer any support. A piece of furniture meant for daily use especially at this price point offering only a one year warranty raises serious questions. What does that say about the companys confidence in its own products. Very disappointing experience. Nice design but poor durability and disappointing customer service.