Trash Platform and Retarded Employees
I started using sound down 2 months ago my second really sighed released it hasn't even been copyrighted on YouTube so I emailed them telling them hey my song hasn't been sent to YouTube content ID and I showed them the screenshots and the proof and everything and they're like yes it did and then I waited and it still hasn't a month later so that I reached out again no one has responded right And then also my promo page every time I try editing it inside the editor there's like a little phone cut out preview screen that doesn't properly show my promo page as I'm editing it and not showing me a preview of what I'm doing as I'm editing it and then when I try to add YouTube links to my promo page it doesn't even properly link any of my thumbnails or the titles or displays in the promo page after I submit it I sent sound on customer service 50 emails in one thread and they literally repeat the same thing asking for pictures asking for videos and I sent them everything I sent them video screenshots screen recordings pictures and links to TikTok video showcasing the issue I'm experiencing and they still just don't comprehend what I'm saying and they just continue asking me the same thing over and over so I literally started cussing at them and I don't even use it anymore I'm not going to use it anymore and they still email me telling me watch what I'm saying and I'm like I don't care I'm not going to use your platform you guys don't want to you want to keep asking me the same question is over and over and over and over again but I already told you everything that you need to know and instead of asking me again hey can you tell me what the issue is why don't you read the other 50 emails that I sent in the same f****** thread