Lost order, won't refund or replace
I ordered a bidirectional automotive scan tool (Autel) from them and purchased the additional $8 "shipping protection". the item never showed and they aren't doing anything to resolve the issue. Basically stole my money and ran with it. I'm filing a claim with PayPal which luckily I used. Stay away from them. At the end of the day if there's a problem they don't care and have not given me a replacement or a refund.