Unacceptable: Order never shipped, shipping fee stolen
I placed order JEJ00021263 with Ausinsight. The item was never shipped, yet they kept the $6.99 USD shipping fee. I emailed them twice with no response, and there was no shipping confirmation or tracking. Their own Terms of Service state orders are confirmed only upon shipping confirmation — which never happened. This is unprofessional and unacceptable. I strongly caution anyone against ordering from this site.