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Melinda Ballard

United States

1 Reviews
2 Reads
1 Useful

1 review

Cowgirlelf

My experience is less than 1 star but a…

My experience is less than 1 star but a zero is not an option. I ordered my shirt and paid for it back in September. I have yet to receive it. When I contacted the company, they suggested I track the package. I did and documentation indicates the package was left “on the porch”. My question is “whose porch”. They can’t tell me.that. That is impossible because my mailing address is a PO Box at the Post Office and packages are not left on the porch I contacted the post office twice and they told me they never received the package. I contacted the company probably 10 times since September trying to get them to send me another shirt or refund my money and they refuse to do it. They said they’re not responsible for where the package is delivered. Cowgirlelf states it’s not their problem if it was delivered to an incorrect address. They suggest I contact the person they used to deliver, but I have absolutely no idea who that was and because this is an overseas company this has turned into a nightmare. I will never order from them again no matter the cost of the item or the design of the garment. BEWARE!!!!

2025-12-13Helpful 1