Scam
Product ordered based on description on Facebook advert. Advert completely false. Contacted company for return and refund and was offered 10% refund and keep the product. I refused and they increased to 20%. I refused and told them I don’t want the product as it doesn’t do what the advert claimed so it is useless to me and they offered a refund of 30%. Once again I refused and this time they emailed me saying they will not give a refund but I can claim a free gift which I have also refused. I will now raise this with the Office of Fair Trading and Facebook. I suggest that nobody ever buys from this company or from Facebook adverts generally as they are clearly just a platform for scammers.
