Fly with them if you have no other choice
Flew from Shanghai to Melbourne and really wish I had paid a little more for a better airline. 1. The online check in just failed to load, despite repeated attempts across both laptop and phone. 2. Checked in at the airport and requested an aisle seat, which they said was fine. Once I boarded I discovered the seat was actually in the middle, right up against the toilets. 3. The plane itself was old, though clean and well presented. Seat room was amongst the most cramped I've experienced on an 8+ hour flight. 4. Food was probably the worst airline food I've had in the last decade. Dry, bland and barely palatable. Bottom line is that this is a budget airline with ambitions of being an international player. Probably sine for short hops but would not go near them for any longer journey.