I am very disappointed with the repair…
I am very disappointed with the repair assessment I received. The power button became stuck during normal use. It was not caused by misuse or by a crash. However, the report claims that the drone was dropped and, based on that assumption, I am being asked to pay €92 just to repair the power button. I strongly disagree with this conclusion. The issue I reported was simply that the power button became stuck and could no longer be pressed. There is no evidence that this problem was caused by a drop. I respectfully request that my case be reviewed again by a different technician. Charging €92 for a power button that failed during normal operation is unreasonable, and I believe this matter should be investigated more carefully. Please reconsider your repair assessment and provide a fair resolution. Thank you for your time, and I look forward to your response.
