Fair Treatment and Goodwill Gesture from Funded Pro FX
I purchased the 2-Phase $3,000 trading challenge from Funded Pro FX about four months ago. I traded very carefully, followed the drawdown and risk rules, and successfully passed both phases. After completing them, I was issued a certificate confirming my success. When I requested my first payout, there was some confusion regarding a trading rule related to trade layering, which I was not fully aware applied differently to live accounts compared to challenge phases. While this was frustrating at first, I appreciate that the team took the time to review the situation. Funded Pro FX explained the difference between challenge and live account rules and, as a goodwill gesture, provided me with a free trading account. This showed professionalism and a willingness to support their traders rather than simply dismissing concerns. Overall, while the experience had some misunderstandings initially, the company handled the situation respectfully and fairly. I recommend that traders carefully review all live account rules, and I appreciate Funded Pro FX’s effort to resolve the issue positively.