Waited too long for delivery
The company we ordered from to arrange a white glove delivery recorded the wrong phone number. Once the correct one was given, it took two days for delivery to be scheduled. It was due to be delivered on a Saturday but I got a call to say they could not make it. Another two days elapsed before they showed up at 7:45 am (arrival time was supposed to be 8 am) and it took 45 minutes for them with my husband’s help to get them to my condo. Had they delivered the mattresses at the original time, the hassle at the service entrance would not have occured. Spent maybe five minutes in condo placing new mattresses on platform and hauling old ones away.