I wouldn’t recommend
I did not purchase the RayNeo Air 3s Pro, but I am basing this review on my interaction with customer support regarding a holiday promotion offering the glasses at $249. During the limited-time deal, I encountered an issue applying the discount and emailed support with details, including the link and a screenshot as requested. The initial response was prompt and asked for the information, which I provided right away. However, there was no further reply until after the promotion had ended. At that point, they informed me that they could not honor the discounted price since the sale had expired. While the support team was initially responsive, the delay in resolving the pre-sale inquiry meant the deal was no longer available. This experience raises concerns for me about timeliness in handling customer issues. I would be hesitant to rely on this company for any post-purchase support, such as technical problems, warranty claims, or repairs. For that reason, I chose a different brand instead.
