Formal Complaint Regarding Unauthorized Debit by Bellhop, Inc.
I am submitting this complaint regarding an unauthorized debit of $485.47 that was withdrawn from my account by Bellhop, Inc. on or about June 2026. My company previously performed moving services as an independent contractor for Bellhop. However, our business relationship ended in June 2025, and we have not accepted any jobs, performed any services, or otherwise conducted business with Bellhop since that time. The withdrawal of $485.47 occurred without any prior notice, invoice, explanation, authorization, or supporting documentation. To the best of my knowledge, neither I nor my company owe Bellhop any money. Throughout our working relationship, Bellhop paid us for services rendered, and there were no outstanding balances or unresolved financial disputes when we ceased working with the company. Since discovering this debit, I have made multiple attempts to contact Bellhop to obtain an explanation and request an immediate reversal of the charge. Unfortunately, I have been unable to reach anyone capable of explaining the withdrawal or resolving the issue. I am requesting the following: 1. A written explanation detailing the basis for the $485.47 debit. 2. Copies of any documentation, agreements, invoices, chargebacks, or authorizations that Bellhop claims justify this withdrawal. 3. Immediate reimbursement of the full $485.47 if Bellhop cannot provide valid documentation demonstrating a legitimate and authorized debt. 4. Written confirmation that no further withdrawals will be made from my account without proper authorization. The fact that Bellhop waited approximately one year after our business relationship ended to withdraw funds from our account without notice is extremely concerning. This action has caused unnecessary financial hardship and raises serious questions regarding Bellhop's accounting and authorization practices. If this matter is not resolved promptly, I reserve the right to pursue all available remedies, including disputing the transaction through my financial institution, filing complaints with applicable regulatory agencies, and seeking legal counsel regarding the unauthorized withdrawal.