im not writing this review for HDepot
im not writing this review for HDs benefit cause they aint going to change!!! im writing it for customers only...where do i begin, there online store is a big joke, looks good until you go to checkout and thats where the fun begins with "sorry something went wrong or try to refresh the page or try again later", you will go round and round with this nonsense and only waste a whole lot of your valuable time...I just tried to log into my account with their verification code only to be told there is a technical issue and try again later!!! and save yourself a big headache and not try the chat feature cause its a big friggin joke as a well...last time I tried it i spent a good half hour with the chatbot and person going over previous info submitted and then it grinds to a super slow pace...when I revealed my impatience with chatter she apologized and said she was dealing with 10 other customers and that she could resolve my issue but I would have to be patient...Im not so sure she could and not having hours I ended it...BOTTOM LINE: there IT team and customer service is a disgrace!!! suspect both are offshore, probably south america if my hunch is correct...There #1 home improvement retailer boast doesnt quite match there#99 online site and customer support...you would think they would spend less on ad boasting and more on there webservices but stockholders would not approve esp. since their CEO and other corporate wonks recieve stocks... and forget about signing up for there Pro Account because its a big joke too...I spent over $2500 this and got a whopping $25 reward!!! thats !% !!! Which I would like to use but cannot because of there non functional website plus their store employees who insist that i need the HD app on my phone or a bar code printout which I cannot find on there wonderful website... Bottom Line: dont reward these incompetent boobs any more than you have too , cause i know I no longer will....