Don't Bother with Cur8trend
Jan 2: Sorry but it's been over five weeks since I've ordered and it was for Christmas so I don't want it because it took you too long. I've informed my credit card company to reverse charges because i have cancelled the order due to non-receipt. You can keep the product. I don't want it. -- Jan 3: Dear customer, We are sorry to have kept you waiting. Your package has already been shipped, and we are unable to cancel your order or issue a refund. We sincerely apologize for the delivery delay, which is due to recent snowstorms in the United States combined with a surge in orders during the peak sales season. We will provide you with a compensation of 4 USD, and we are actively communicating and coordinating with the logistics carrier to expedite the delivery process and ensure your package arrives as soon as possible. We hope you will accept this offer. If you have any other questions, please feel free to contact us. Best regards, Tina Customer Service Center -- Jan 4 Sorry but not acceptable. You have failed. You can deal with the credit card company from now on. I have also reported to various rating agencies your failure to perform, and judging by the other ratings, I am not alone. I will not do business with you again since you blame your customers for your poor customer service. Your tracking shows it came from China, which was never mentioned at time of shipment, otherwise I could have avoided this knowing it would take too long.