Terrible customer service!!
I ordered a product and when received, was nothing like presented on the website. Their website specifically states you can submit a return within 30 days. I submitted a return within that time frame that I would like a refund. It took a week to get my first response. They asked for pictures and what was wrong with product. I explained and sent pictures of their website and what was received. This time no response for two weeks. Finally I’m told since “they” paid for the product the best they could do was $8,( after spending almost $50) and that I should basically take it or get nothing. I responded with the policy from their website and reminded them as a consumer I also paid for the product along with shipping. I have yet to hear back, that was over 2 weeks ago. This is the worst company I have ever dealt with!