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Dawn Vance

Mexico

1 Reviews
2 Reads
2 Useful

1 review

DJI

100% do not recommend.

I purchased the DJI Pocket 3, and within just a few uses, the memory slot began rejecting the memory card. I had heard these cameras can be touchy, so I was extra careful every time I used it — yet the problem happened anyway. When I filed a warranty claim, it took weeks of waiting and hours on hold before DJI even sent me the return authorization number. Once they finally evaluated it, they claimed the warranty was invalid because I allegedly inserted the memory card backwards — which I did not do. A quick online search shows that this is a recurring problem with the Pocket 3, and that many users have had similar issues. Unfortunately, DJI also seems infamous for not honoring their warranty properly. Overall, a disappointing experience with both the product and their customer support. 100% do not recommend. There are far better cameras available from companies with better quality control, better customer service, and better prices.

2026-01-12Helpful 2