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Uwe B

Germany

1 Reviews
1 Reads
0 Useful

1 review

SUNSKY

Strange experience

Strange experience! For my order I was supposed to provide a phone number which I did. Then some follow up emails came stating that the phone number was not valid which was not true. After some communication we established, that the landline number I gave was not sufficient and my order was cancelled without giving me the chance to provide said mobile number. Afterwards they forgot to send my money back and I had to contact paypal to get it back. I give 2 stars since my second order (now I knew it and provided a mobile phone number) went through (and I got my order) but resulted in freezing my account without noticing me. Would actually give only 1 star for this behaviour but since I finally got my order that wouldn't be fair.

2026-01-16Verified
Reviews by Uwe B | OK.one