Lack of transparency for an ingestible supplement
I ordered “Focus & Calm Mushroom Gummies” from Gymfit.se. The store presents itself as Swedish, but the website lists the operator as a company in Hong Kong, and my order was shipped from China. That was not the impression I had when purchasing. Because this is an ingestible supplement marketed with “mushroom extract”, I asked customer support for basic safety and quality documentation (a batch-specific COA / lab report for heavy metals and microbiology, and any standardization/extraction details). They explicitly stated they cannot provide any COA/lab reports or technical specifications beyond the label. To their credit, they did issue a full refund (409 NOK) after I raised these concerns. Overall: refund was handled, but the lack of transparency and inability to provide basic safety documentation makes it hard to trust the product.