What horrible customer service
What horrible customer service! I would post their response to me but it’s probably too long to post here. They sent a product that was half full. The only thing included in the package was a loose scooper and the electrolytes. No explanation for the loose scooper. Apparently their manufacture screwed up the formula for the electrolytes. So their answer was to sell half of the amount but charging full price. And include a scooper and hope customers would figure it out. There was a scooper in the electrolytes as well. So not very clear communications on their part. I submitted an email through their online form which wasn’t replied to. I reached out on IG and all I got was an apology. Through their own admissions, I’m not the only one to complain about this issue. They could have post on IG about this issue. They could have offered a discount code. They could emailed about this issue. Instead they took a really poor attitude and belittled me in their reply. They claim they have the cleanest products on the market and reviews to prove it. Maybe so, but the attitude overrides the best of products. I use to like these guys on Instagram but their ego has gotten a bit out of hand ungrateful.