Useless Customer "Support"
After this experience, I can only give my worst possible evaluation to this Organization. I bought an amateur radio and received a different model, a cheaper version. After two weeks of many e-mails and pictures to customer support, Banggood did not give me any solution. I had to open a dispute using my Paypal account. Also, my negative product review was deleted from their site (so, what's the point of this feature if bad reviews are simply erased?). Regarding this Organization I can only find that they are not trustworthy. So, my advice to other buyers would be: a) Fist, ask yourself if you really need that item. Most of the times, the answer will probably be NO. Buy a good book instead. b) If you do really need it, try to buy somewhere else or, even better, buy locally. c) If, for whatever reason, you still want to buy from Banggood, document very well the unpacking, so there are no excuses in case you might need to open a dispute. Contact Banggood support and after about 3 or 4 days of e-mails and no solution, open a claim in Paypal. This might be the only chance of solving your issue.