Ordered a plane which never arrived and my card was charged
I ordered an RC aircraft on Nov 11/20/25. It was supposed to come in 3-7 days. They sent an email that it was out of stock and it will arrive end of December. I wanted to cancel the order, but they offered some extras and I agreed to keep the order. End of December came and they said Well the items have arrived, but it will take time to check them out and will be shipped in mid-January. After a few days they sent an email showing a UPS ticket was opened to receive the item. In the meantime, I followed up numerous times by email as they have no phone number or contact information otherwise. It is now January 20, 2026 and I have not received the plane does nor have I heard back from them after many calls. I will be cancelling the order and requesting a charge back. I don't recommend this vendor to anyone. Unreliable and dishonest.