Non-Refundable Fees
When you book, there is a non-refundable cancellation AND booking fee - at least $600 total. Even if you cancel WITHIN 24 HOURS, there is NO flexibility. This is not clearly spelled out at booking. The non-refundable fees are vaguely referred to, but it should be much more clearly stated. This feels very outside the norm when compared to airbnb and vrbo. I will not book with this company again.