Terrible return policy
Terrible return policy. I had 5 days left in the 30-day return window and they refused it bc it takes them 7 days to process ( WHAT?!?). They later agreed to let me do a 1-time size exchange. I returned the jacket and they then refused it again, claiming there was a stain on the back. The jacket was never worn except for 30seconds to try it on. All tags and bags intact. It was for my son’s birthday so it was in the package until I gave it to him and then we immediately realized it was too small. They now have taken my money AND kept the jacket. It’s just unreal! We will never ever shop here again, what a terrible experience!