SEIZED BY USPS FOR COUNTERFEIT POSTAGE
Ordered a bag in the beginning of December and was alerted by USPS that the package was being SEIZED for counterfeit postage. After contacting ohmybag they said there were “logistical issues” and were immediately reshipping the item, I would receive it in a week. Not surprisingly the “new” tracking number generated on 12/24 was never actually sent. After many disappointing emails with customer service, they did refund the purchase. However their policy clearly states that if you don’t receive your item within 30 days then you will be refunded and still receive the item. This is a lie. They offered me a 20% discount to repurchase. Why would anyone ever repurchase after such a disappointing experience and such terrible customer service. I was hesitant to purchase from this company and they proved me right.