They assume that they can make…
They assume that they can make appointments without consulting you first. They refuse to pause pest treatments requested by customer because they are rigid with their schedule and then they feel it’s ok to cancel your policy and charge you for them canceling and expect you the customer to pay while sending out email stating they want to make things right. The only way to make things right for them is doing it their way. They do not believe the customer is important. Their emails reflect everything said the right way and still they disregard the customer unless you do as they want! I would never use them again and will tell my neighbors to not use as well!!!!