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Diana Lopez

United States

2 Reviews
2 Reads
0 Useful

2 reviews

Fotor

Quality & Customer Service are Crap

I signed up for the “free trial”. Got an email about my last day and was charged that same day. When I cancelled, they only offered a half refund. PayPal sided with them; so I’m done with PayPal too. The actual services still want additional fees; the quality is crap. Shutterfly and Canva do a much better job with basic functions. My experience is that of the other one star reviews.

2026-04-04
Fotor

Disappointing, don't waste your money!

I was looking for a way to increase the resolution on some older images. It was only possible trying their subscription; so I tried the trial. I canceled on the last day and was still charged; it’s not a 7day free trial but more like 6 days. It's overpriced for the quality and service plus, to try anything worthy, it requires payment upfront. They REFUSE to refund. KEEP LOOKING for a better photo editing service, this one is simply GREEDY. Tried their customer service and they were only willing to reimburse half; obviously they know that their billing is shady and Paypal sided with them.

2026-03-16