Maisonette’s customer service and…
Maisonette’s customer service and website have rapidly gone downhill. Customer service is exceedingly horrible and now no longer can be reached by phone. Beyond that, their website misrepresents prices by advertising sale prices, but buyer beware this company don’t honor their prices. I’ve had several instances wherein I provided screenshots of sale prices that weren’t reflected at checkout. “Customer service” refused to address this issue. I’ve had far better customer service at Walmart and any other less expensive shop. I’ve been a loyal customer for years, but Maisonette has become huge disappointment and a source of endless frustration. They refuse to call customers to resolve issues. It’s clear this company simply does not care about customer service or reputation. Buyer beware.
