If only there were 0 stars
If there were 0 stars, I would have given that. Aspire put my company's account under review and stopped all incoming transfers with no reason. That would have been fine if they had not also held up all my clients transfers. I had no overview of what was being held up. While the Aspire team replied me on my emails, there was no timeline for when the review will end. Four weeks later, my clients were refunded their transfers with fees deducted from the original sum. They had already paid transaction fees for transferring the funds and should not be incurring additional fees as the refund was through no fault of theirs. In fact, it was due to Aspire's internal reviews. There is zero accountability and transparency throughout this whole process and experience. As of today, I am still waiting for the review to conclude. In summary, to any business owners who care to listen, it may seem that onboarding a digital payment services provider is quick and hassle-free, but the true cost of not using a traditional bank far outweighs the benefits. Use at your own risk.