Purchase process took too long
The purchase process claims to be about 5 minutes, but I was experiencing big loading times between each step in the process. Once I got to the time table portion to choose my coverage and deductible it wouldn't show any of the numbers, so I had to go back, wait again, and start the process all over. And then it ended up saying the insurance I chose was unavailable because it was being updated. Very frustrating! I've used this site before to buy insurance and had little problem, but I hope this isn't a continuous issue for other people.