A 41+% drawdown since April 2025
A 41+% drawdown since April 2025. Equity reduced to less than half of what my account says. Account that moves back and forth a few dollars daily says $24,460, equity says $14,150. Called to find out the value of the account and they told me $14,150. Contacted EFX and received no response, would be nice if they fixed the problem or just cared. Made a substantial investment to gain access to the algorithm bot with nothing but losses and negatives for almost a year. My only hope is EFX fixes the problem and rights the ship instead of excuse after excuse for non performance !!!