Beyond reliable
Service and customer support? Fantastic, I've never had a single issue with my server they haven't been able to help me with. Once it was setup (which they helped us with too) my friends and kept using them for so long at this point, the servers are always running well and surprisingly their customer support is equally as good as their service, these guys have gone so far and beyond for any issue we've had, and they're so quick and helpful, patient and most importantly very transparent with their customers, that is genuinely so nice, you can already count on having a server running and with no issues, and if there are any? They will most definitely be there to help you, just great service overall. Of course if you know how to set-up a server yourself chances are you won't even need to contact the customer support at any point, because then again, once it's up and running just enjoy, quick and easy and overall absolutely reliable.