Hopeless product and service
I ordered corduroy shorts (advertised as 100% cotton). I received a flimsy pair of 100% polyester shorts - cheap, nasty and unwearable. When I enquired about a refund, I was told that I had misread the advertising and they had sent me the correct product. This was despite me sending links/photos of what was advertised and the product received, including the label on the pants received stating 100% polyester. After some back and forth, they offered me a refund, but only if I bore the cost of shipping the item back to them. They further pointed out that it would be expensive as their warehouse was in China. If I could give zero stars, I would.