Good product, very very slow customer service
This lawnmower does do hills very well. It has actual metal blades, instead of little razor blades sticking off a disk like many of its competitors. My first one broke 3 weeks after I received and eventually several weeks later I was able to get a reply from customer service and they shipped me a replacement, I did not have to pay return shipping, fortunattely I kept the original box. So bottom line, good mower, so-so customer service. I think customer service turn around time is something the company that make this product is working on improving.