Bad experience, don't recommend
do not buy from them: 1) expensive products for rather poor quality 2) Might wait for at least 7 months to have finally have the wardrobe. order placed on 17 october 2025. First delay in december due to Christmas holidays. Order finally arrives on 21 of january 2026 with a big crack on the front door and another long crack (less deep) in one of the inner boards. On 22 of January i claim the replacements. After 1 week of email exchanges, the claims have not been processed yet. On the contrary, because of the Chinese New Year, they ask me if i can wait for production to start on March 3rd (which then means another at least 40 days for the shipment) -> maybe end of april i get the replacements. Of course i replied to the question that is not acceptable and i don't want to wait until 3rd of March. Look for other companies... My reply to the message from Litfad: How can you guarantee to me that, based on the pictures provided, you understand the damage and hence would give me (who knows when?) the right solution to fix it? 2) I don’t want to take the responsibility to fix it (it is yours!), 3) partial refund of 10% is ridiculous given the circumstances and that basically I will have to wait, optimistically, until mid April for an order i placed in october 2025. Finally, reading all the email exchanges, whenever there was an inconvenience from your side (i.e. delay in december, delay in production...) stop asking if this is "acceptable for you?" when you do not have anything substantial to offer back and eventually do it your way.
