Best prices! Amazing personalized customer service!
I must highly recommend Vetdepot to everyone! I have been a customer of Vetdepot for 3+ years and they are absolutely in the top 10 companies I've ever done business with. First, in this economy where prices are increasing on everything, we certainly don't want to have to compromise on our pets needs! Vetdepot has the BEST PRICES, and believe me I've looked around. For instance, at my vet, a bag of sub-q Lactaided Ringers fluids is $47 (just the bag!!) and at Vetdepot it's only $9.99; and the iv line is only $4.99 (at my vet it's quadruple the price). After a certain amount, shipping is always free, which helps a lot. Only a couple of times I've experienced something not being in stock, and the team always has a comparable item to offer me (for instance the type of needle I need) and often I end up switching to the new product. Second, CUSTOMER SERVICE IS SECOND TO NONE! Spencer and Jeri have impressed me multiple times when I've needed help with an order, complained about a product increasing in price, needed a product shipped asap. They always reply promptly and will help however they can with the tools they have. They are always professional and compassionate to my needs. Whether it's pushing ahead a shipment for me or offering a coupon for a percentage off (every dollar counts!), their personalized customer service is truly amazing. Thank you both for everything you do! 3) Items are always packed with care. Shipping arrives promptly. They carry every name brand product I've ever needed. I can't say enough good things about Spencer, Jeri, and Vetdepot. I will not be using another website, store, or vet for my pet supplies and I will continue to recommend them as much as possible! Always a great experience!